DISCRIMINATION IS AGAINST THE LAW
Palo Verde Behavioral Heath complies with and is committed to all applicable Federal, state and local civil rights laws. Palo Verde Behavioral Heath does not discriminate against patients or visitors on the basis of race, color, national origin, religion, age, mental or physical disability, genetic information, sex, sexual orientation, gender identity or expression or any other basis protected by applicable law.
Palo Verde Behavioral Heath :
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
○ Qualified sign language interpreters
○ Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
○ Qualified interpreters
○ Information written in other languages
If you need these services, contact Michelle Carrasco, Civil Rights Coordinator
If you believe that you have been discriminated against, you can file a grievance with:
Jeni Whetstone, Civil Rights Coordinator
Palo Verde Behavioral Heath
2695 N. Craycroft Rd.
Tucson, AZ 85712
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Jeni Whetstone, Civil Rights Coordinator, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.